Terms of Use

1. Acceptance of Terms

Welcome to DEMIL LLC. These Terms of Use ("Terms") govern your access to and use of our website, services, and AI-powered platforms including Pool-IQ and Garden-IQ. By accessing or using our services, you agree to be bound by these Terms.

2. Description of Services

DEMIL LLC provides:

• Pool, spa, and garden product distribution
• E-commerce consulting and 3PL services
• AI-powered platforms (Pool-IQ and Garden-IQ)
• Fulfillment and warehousing services
• Brand management and marketplace strategy

3. User Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

4. User Accounts

Account Creation

Some services may require you to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account for violations of these Terms or for any other reason at our sole discretion.

5. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Upload malicious code or viruses
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in fraudulent or deceptive practices

6. AI Platform Terms

Pool-IQ and Garden-IQ

Use of our AI platforms is subject to additional terms:

• Recommendations are provided for informational purposes only
• You are responsible for verifying all product compatibility
• We do not guarantee specific results from AI recommendations
• System availability may vary and is not guaranteed

7. Intellectual Property

Our Content

All content, trademarks, and intellectual property on our website and platforms are owned by DEMIL LLC or our licensors. You may not use, reproduce, or distribute our content without permission.

User Content

By submitting content to our platforms, you grant us a non-exclusive license to use, modify, and display such content for business purposes.

8. E-commerce and Orders

Product Information

We strive to provide accurate product information but do not warrant that all information is complete or error-free.

Orders and Payment

• All orders are subject to acceptance and availability
• Prices are subject to change without notice
• Payment is due at the time of purchase
• We reserve the right to refuse or cancel orders

Shipping and Returns

Shipping and return policies are available on our website and may vary by product and location.

9. Third-Party Services

Our platform may integrate with third-party services. We are not responsible for the availability, content, or privacy practices of third-party services.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, including:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free service
• Security of data transmission

12. Limitation of Liability

To the maximum extent permitted by law, DEMIL LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

13. Indemnification

You agree to indemnify and hold harmless DEMIL LLC from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

14. Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or network failures.

15. Modification of Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or by email. Continued use of our services constitutes acceptance of modified Terms.

16. Termination

Either party may terminate the agreement at any time. Upon termination, your right to use our services will cease immediately.

17. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

18. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in New York, except for injunctive relief which may be sought in court.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

20. Contact Information

For questions about these Terms, please contact us using the information above.